In order to be able to guarantee total confidentiality in the matter of assignments, our agency works with closed offices and exclusively by appointment. No assignment will ever be accepted merely on the basis of a telephone request.
Any initial consultation is completely free of charge. It may be conducted at our offices or at any other location as is suitable to the client.
In the course of this initial consultation, the client will be able to give us the details of the issue at hand. At this stage, we will determine the legality of the issue.
Next, we shall define a modus operandi, the number of people to be employed, the technical resources, and the budget. The latter will always be calculated in keeping with the extent of the assignment.
Finally, we will draw up a suitable contract for the assignment, in pursuance of the law of 19 July 1991 that regulates the profession of detectives in Belgium.
Following the signing of the contract and the payment of a retainer, a time schedule and planning for the assignment will be worked out with the client.
In the course of the investigation, we like to keep our clients informed of the way their business is progressing. On request, interim reports may be drawn up.
On completion of the assignment, a detailed final report will be drawn up, giving a summary of the actions that were taken, a calculation of the costs and the total fee, and accompanied by substantiating documents as may eventually be available.